Privacy
The Family Resource Center of South Florida, Inc. (FRC) utilizes the information from Friends of FRC and Donors to FRC solely for the purpose of staying in touch with them. We do not disclose, sell or distribute this information to any outside person or entity.
Non-Discrimination Policy
As a recipient of Federal financial assistance, Family Resource Center of South Florida does not exclude, deny benefits to, or otherwise discriminate against any person on the ground of race, disability, color, creed, religion, gender, age, marital status, national origin, ancestry, citizenship, veteran status, sexual orientation, or any other classification or characteristic protected by federal, state, or local law, admission to, participation in, or receipt of the services and benefits under any of its programs and activities, whether carried out by Family Resource Center of South Florida directly or through a contractor or any other entity with which Family Resource Center of South Florida arranges to carry out its programs and activities.
Family Resource Center of South Florida will not retaliate against any person who complains of discrimination or who participates in an investigation of discrimination.
This statement is in accordance with the provisions of Title VI of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, the Age discrimination Act of 1975 and regulations of the U.S. Department of Health and Human Services issues pursuant to these statues at Title 45 Code of Federal Regulations Parts 80, 84 and 91, and other federal, state and local authorities.
For additional information or questions, please contact:
Idania Lemus 786-255-8282 Title VI Liaison Relay number: 1-800-955-8771 (TDD)
Revised 3.6.20
Title VI Notice to the Public
Title VI Notice to the Public
Family Resource Center of South Florida
Family Resource Center of South Florida operates its programs and services without regard to race, disability, color, creed, religion, gender, age, marital status, national origin, ancestry, citizenship, veteran status, sexual orientation, or any other classification or characteristic protected by federal, state, or local law, in admission to, participation in or receipt of the services and benefits under any of its programs and activities, whether carried out by Family Resource Center of South Florida directly or through a contractor or any entity with which Family Resource Center of South Florida arranges to carry out its programs and activities. This notice is in accordance with Title VI of the Civil Rights Act of 1964 and other federal, state, and local authorities. Any person who believes she or he has been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint to Family Resource Center of South Florida.
For more information on Family Resource Center’s Title VI Plan, and the procedures to file a complaint, contact (786) 255-8282; email ilemus@frcflorida.org; or visit our administrative office at 1393 SW 1st Street, Miami, FL, 33135. For more information, visit www.frcflorida.org. To request information in another language, contact (305) 374-6006.
Revised 3.6.20
Aviso al Público Respecto al Título VI
Family Resource Center of South Florida
Family Resource Center of South Florida opera sus programas y servicios sin importar la raza, incapacidad, color, credo, religión, sexo, edad, estado civil, origen nacional, ascendencia, ciudadanía, condición de veterano, orientación sexual, ni cualquier otra clasificación o característica protegida por las leyes federales, estatales o locales, con respecto a la admisión a, la participación en, o recibir servicios y beneficios bajo cualquiera de sus programas y actividades, tanto si los lleva a cabo Family Resource Center of South Florida directamente o a través de un contratista o cualquier entidad con la que Family Resource Center of South Florida haga arreglos para llevar a cabo sus programas y actividades. Este aviso está en conformidad con el Título VI de la Ley de Derechos Civiles de 1964 y otras autoridades federales, estatales y locales. Cualquier persona que crea haber resultado perjudicado debido a una práctica discriminatoria ilegal bajo el Título VI puede poner una queja con Family Resource Center of South Florida.
Para mayor información acerca del Plan de Título VI de Family Resource Center y el procedimiento para poner una queja, llame al (786) 255-8282; envíe un mensaje de correo electrónico a ilemus@frcflorida.org; o visite nuestra oficina de administración en 1393 SW 1st Street, Miami, FL, 33135. Para mayor información, visite www.frcflorida.org. Para solicitar información en otro idioma, llame al (305) 374-6006.
Revisado 3.6.20
Tit VI Avi pou Piblik la
Family Resource Center of South Florida
Family Resource Center of South Florida dirije pwogram ak sèvis li yo san li pa fè distenksyon sou baz ras, andikap, koulè, kwayans, relijyon, sèks, laj, eta sivil, orijin natifnatal, desandans, sitwayènte, estati kòm veteran, oryantasyon seksyèl, oswa nenpòt lòt klasifikasyon oswa karakteristik ki pwoteje anba lwa federal, lwa leta, oswa lwa lokal, pou admisyon nan, patisipasyon nan oswa pou resevwa sèvis ak avantaj nan nenpòt nan pwogram ak aktivite l yo, kit se Family Resource Center of South Florida menm ki òganize yo dirèkteman oswa kit se yon kontraktè oswa nenpòt antite ke Family Resource Center of South Florida fè aranjman ak yo pou òganize pwogram ak aktivite l yo. Avi sa a annakò avèk Tit VI nan Lwa sou Dwa Sivil 1964 yo (Civil Rights Act of 1964) e li annakò tou avèk lòt otorite federal, leta ak lokal yo. Kèlkeswa moun ki panse yo viktim nenpòt pratik diskriminatwa ilegal selon Tit VI la, moun sa a kapab depoze yon plent nan Family Resource Center of South Florida.
Pou plis enfòmasyon sou Plan Tit VI Family Resource Center a, ak sou pwosedi pou depoze yon plent, kontakte (786) 255-8282; voye yon imèl bay ilemus@frcflorida.org; oubyen ale nan biwo administratif nou an ki nan 1393 SW 1st Street, Miami, FL, 33135. Pou plis enfòmasyon, ale sou www.frcflorida.org. Pou mande enfòmasyon an nan yon lòt lang, kontakte (305) 374-6006.
Revize 6 Mas 2020
Complaint Procedures
Any person who believes he or she has been discriminated against on the basis of race, color or national origin by Family Resource Center of South Florida may file a Title VI complaint by completing and submitting the agency’s Title VI Complaint Form (refer to Appendix E). Family Resource Center of South Florida investigates complaints received no more than 180 days after the alleged incident. Family Resource Center of South Florida will process complaints that are complete.
Once the complaint is received, Family Resource Center of South Florida will review it to determine if our office has jurisdiction. The complainant will receive an acknowledgement letter informing him/her whether the complaint will be investigated by our office.
Family Resource Center of South Florida has ninety (90) days to investigate the complaint. If more information is needed to resolve the case, Family Resource Center of South Florida may contact the complainant. The complainant has ten (10) business days from the date of the letter to send requested information to the investigator assigned to the case. If the investigator is not contacted by the complainant or does not receive the additional information within ten (10) business days, Family Resource Center of South Florida can administratively close the case. A case can also be administratively closed if the complainant no longer wishes to pursue their case.
After the investigator reviews the complaint, she/he will issue one of two letters to the complainant: a closure letter or a letter of finding (LOF). A closure letter summarizes the allegations and states that there was not a Title VI violation and that the case will be closed. A LOF summarizes the allegations and the interviews regarding the alleged incident, and explains whether any disciplinary action, additional training of the staff member or other action will occur. If the complainant wishes to appeal the decision, she/he has seven (7) days to do so from the time he/she receives the closure letter or the LOF.
The complaint procedure will be posted on the 1st floor waiting area and will be available on Family Resource Center of South Florida’s website (www.frcflorida.org).
Spanish
Cualquier persona que crea que ha sido discriminada por motivos de raza, color u origen nacional por parte del Family Resource Center of South Florida puede presentar una queja del Título VI completando y enviando el Formulario de quejas del Título VI de la agencia (consulte el Apéndice E) . Family Resource Center of South Florida investiga las quejas recibidas no más de 180 días después del presunto incidente. Family Resource Center of South Florida procesará las quejas que estén completas.
Una vez que se reciba la queja, Family Resource Center of South Florida la revisará para determinar si nuestra oficina tiene jurisdicción. El denunciante recibirá una carta de acuse de recibo informándole si la denuncia será investigada por nuestra oficina.
Family Resource Center of South Florida tiene noventa (90) días para investigar la queja. Si se necesita más información para resolver el caso, el Centro de Recursos Familiares del Sur de la Florida puede comunicarse con el denunciante. El denunciante tiene diez (10) días hábiles a partir de la fecha de la carta para enviar la información solicitada al investigador asignado al caso. Si el denunciante no se comunica con el investigador o no recibe la información adicional dentro de los diez (10) días hábiles, Family Resource Center of South Florida puede cerrar administrativamente el caso. Un caso también se puede cerrar administrativamente si el denunciante ya no desea continuar con su caso.
Después de que el investigador revise la denuncia, emitirá una de dos cartas al denunciante: una carta de cierre o una carta de determinación (LOF). Una carta de cierre resume las alegaciones y establece que no hubo una violación del Título VI y que el caso se cerrará. Una LOF resume las alegaciones y las entrevistas con respecto al presunto incidente y explica si se tomará alguna medida disciplinaria, capacitación adicional del miembro del personal u otra acción. Si el denunciante desea apelar la decisión, tiene siete (7) días para hacerlo desde que recibe la carta de cierre o la LOF.
El procedimiento de queja se publicará en el área de espera del primer piso y estará disponible en el sitio web del Family Resource Center of South Florida (www.frcflorida.org).
Creole
Ki moun ki kreye yon diskriminasyon pou rezon raza, koulè u orijin nasyonal la nan Sant Resous Familyal Sid Florid la kapab prezante yon kesyon Tit VI ranpli ak voye fòmil Tit VI ajans lan (konsilte Apendis la). E) . Family Resource Center of South Florida investigation the quejas receives no more of 180 days after of presunto incidente. Family Resource Center of South Florida ap travay sou tout kesyon yo.
Una vez que se reciba la queja, Family Resource Center of South Florida revisará para determinar si nuestra oficina tiene jurisdicción. El denunciante recibirá una carta de acuse de recibo informándole si la denuncia será investigada por nuestra oficina.
Family Resource Center of South Florida gen nouvo (90) jou pou investigar la keja. Si se bezwen plis enfòmasyon pou rezoud ka a, Centro de Recursos Familiares del Sur de la Florida kapab kominike avèk denonsè a. El denunciante tiene diez (10) jou hábiles a partir de la fecha de la carta para enviar la información solicitada al investigador asignado al caso. Si el denonse pa kominike avèk envestistè a oswa pa resevwa enfòmasyon adisyonèl yo nan diz la (10) jou hábiles, Family Resource Center of South Florida kapab fèmen administrativman ka a. Yon ka tou se kapab cerrar administrativman si el denonse yo pa vle kontinye nan ka sa a.
Apre sa, envestigatè a revize denonsyasyon an, emèt yon kat denonsyasyon yo: yon kat fèmen oswa yon kat detèminasyon (LOF). Yon kat de fermeture rezime alegaciones ak etabli ke pa hubo yon violación del Tit VI ak ke el case se cerrará. Yon LOF rezime alegasyon yo ak entèvyou yo ki gen rapò ak ensidan ensidan ak eksplike si se pran kèk mezi disiplinè, kapasite adisyonèl nan manm pèsonèl ou nan yon lòt aksyon. Si el denunciante vle apèl la desizyon, gen sèt (7) jou pou fè yo depi lè w ap resevwa kat la fèmen oswa LOF.
Pwosedi a ap pibliye nan zòn ki espere premye eta a ap disponib sou sit wèb Family Resource Center of South Florida (www.frcflorida.org).
Idania Lemus 1393 SW 1st Street Miami, FL 33135 ilemus@frcflorida.org 786-255-8282 Relay number: 1-800-955-8771 (TDD)
Florida Department of Transportation Equal Opportunity Office ATTN: Title VI Complaint Processing 605 Suwannee Street MS 65 Tallahassee, FL 32399
EEO Statement/ Policy
It is the policy of Family Resource Center of South Florida to offer equal employment opportunities to all persons without regard to race, disability, color, creed, religion, gender, age, marital status, national origin, ancestry, citizenship, veteran status, sexual orientation, or any other classification or characteristic protected by federal, state, or local law. No applicant is to be discriminated against or given preference because of these factors. This policy is intended to apply to recruiting, hiring, promotions, upgrading layoffs, compensation, benefits, termination, and all other privileges, terms, and conditions of employment.
Revised 3.9.2020